Home Owner Agreement
Immediate feedback is crucial. As soon as you have met the minder email us or telephone our office to indicate your response. We are contactable 24 hours a day; by email, fax and the answering machine is on when we are closed. Our hours are 10.00am till 5pm Monday to Friday. If any details change at your end please notify us immediately.
When both parties agree to continue a second meeting is usually arranged to go over the finer details. Remember that we asked you to nominate a third party to oversee the mind. You may introduce the minder to them before you leave. We instruct the minder to refer to this third party if any problems arise.
Third party The third party should arrange to visit the minder after the first week. If they feel things are not as you would expect them to be they telephone our office immediately. We notify the minder that the assignment is over. We then arrange for your third party to meet a replacement minder who can take over immediately. We look forward to working with you and we hope that you will tell all your friends about our service.
Payment of fee binds you to this Registration Agreement:
I understand the nature of the service provided and accept responsibility for choosing the appropriate people to mind my home. Contact with minders will only be made through Chris Kaine & Associates Pty Ltd for each new assignment. I also understand that the fee is not refundable but can be used at any future date.